Whether it’s your first visit to one of our 608 Vet Practices (Solihull, Bentley Health or Acocks Green) or you’ve been here before your pet will need an initial consultation to establish whether there are any issues that need attention.
Consultations can be used to investigate specific symptoms or injuries you may have noticed in your pet, or as a general health and wellbeing assessment when you register your pet with us for the first time. If you have a new kitten or puppy who needs a microchip, we’ll book them in for a consultation to check them over first.
One of our highly trained and experienced vets or nurses will welcome you into a private consultation room. We will ask you for any information that may be useful; like changes in your pet’s behaviour or eating habits. If your pet is already registered with us, we’ll also review their medical records and history. We’ll then conduct a thorough a physical check of your pet, concentrating on any particular areas where you may be concerned there’s a problem.
If the initial consultation reveals any cause for concern, our vets and nurses will agree next steps with you. This could include medication, x-rays, referral to a nurse clinic, or further investigation. We’ll keep you informed every step of the way.
Unable to come to the practice?
If you’re unable to visit us in practice, we may be able to help remotely. We can offer a consultation by mobile or desktop device. Your appointment will be with one of our highly qualified vets who will give you the same time and level of detail as you would expect in practice.
In many cases we can make a diagnosis and prescribe medication if necessary. If we’re unable to reach a satisfactory conclusion by telephone or video consultation, then we may need to physically see your pet; either as an emergency or at a follow up appointment which we can book for you there and then.
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