- Your pet’s condition is steady and has not shown any recent increase in symptoms or signs of ill health
- Repeat medications are dispensed at the vets’ discretion and cannot be prescribed without a vet’s authorisation
- Your pet must be examined and assessed by one of our veterinary surgeons. We usually set this at every 6 months, but this will vary with an individual’s health and progress.
- Medication which is taken off the practice’s premises cannot be returned for credit or refund
These conditions are in line with the veterinary pharmacy legislation and therefore we are unable to provide medication if your pet is due for a health check.
To request a repeat medication, please complete the form below or telephone your surgery. If there is a reason we are unable to provide your pet’s medication, we will get in touch with you using the contact telephone number you provide us with.
COVID-19 UPDATE: DUE TO THE CURRENT GOVERNMENT GUIDANCE, WE ARE REDUCING EXPOSURE BETWEEN TEAM MEMBERS AND THE PUBLIC, THIS IS FOR EVERYONE'S SAFETY. WE WILL THEREFORE CALL YOU ONCE YOUR ORDER IS READY AND ARRANGE TO POST THE ITEMS TO YOU. WE WILL BE CHARGING POSTAGE AND PACKAGING AT COST AND PAYMENT WILL BE TAKEN OVER THE TELEPHONE.
PLEASE BE AWARE THAT NOT ALL ITEMS MAY BE AVAILABLE; WE WILL OF COURSE DO OUR BEST TO FULFIL YOUR NEEDS.
PLEASE ALSO BE VIGILANT WHEN THE ITEMS ARRIVE TO ENSURE THAT NO CHILDREN OR ANIMALS INTERCEPT THE PACKAGE.