608 Vets COVID-19 (Coronavirus) 2021 Update

Following the Government’s recent guidelines, we can confirm that our practices continue to offer a full range of services, whilst still adhering to COVID-19 safety guidelines.

Many of the same high-quality services, provided by the same friendly, caring people, remain available – they will just be delivered in a slightly different way.

We are working to reduce the spread of COVID-19, and therefore lead times for appointments may be a little longer than usual. Please bear with us at this time – we will do our best to make your appointment as smooth as possible.

Guidance for attending your appointment:

To keep everyone safe, please help us by:

  • Maintaining social distancing
  • Wearing a face covering where possible. If this is not possible, please contact us before your appointment so that we can discuss how best to support you and your pet
  • Sanitising your hands before and after your pet’s appointment
  • Using contactless payment methods wherever possible
  • Maintain a safe distance from the practice entrance until a member of our team contacts you. If you are on foot, please ensure you are wearing suitable outdoor clothing to remain warm in cold weather spells. If you arrive by car, please remain inside the vehicle awaiting further instruction.

When attending an appointment with your pet:

  • Be aware that our teams will be in full PPE at all times
  • Please phone or text (as directed by the branch) to inform us you have arrived
  • We would ask you to maintain social distancing when we collect your pet; for example, stand away whilst your pet is retrieved from your car
  • The vet will contact you by phone should they need to discuss anything with you during the consultation
  • Once the consultation has been completed, a member of our team will return your pet to you in a safe, contactless way, talk you through the appointment and arrange for payment to be made

We have made these changes as our patients, clients, and staff’s health and well-being is our number one priority.

Thank you for your continued understanding during this time. We remain committed to delivering the best care for your pet, and if you have any questions, please do not hesitate to get in touch.